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International Public and NGO Management

7. Peace, security and humanitarian assistance

October 22 and 23, 2009

The international public sector provides direct services to people in a number of areas. The most prominent is in the area of peace, security and humanitarian assistance. Here, by providing troops that can reduce conflict or secure public order, by providing basic public services to refugees and displaced persons and by assisting in emergency reconstruction, international organizations - both public and non-governmental - are like governments. However, management of these services takes place in a context that is quite different from those that a national government, or a national NGO, would face. This session explores those differences and the management implications that flow from them.

The Friday session will be in the Global Collaboratory (Eggers 060)

Questions covered

  • Neutrality and openness as key characteristics
  • Provision of services in a context where order is lacking.
  • Problems of swift response in a politically-charged environment
  • Finding the right people for the job
  • Making contracting effective

Lecture

Required readings

Recommended readings

Discussion questions

  • To what extent can peace operations really be "managed"?
  • How is the contradiction between the need for neutrality in humanitarian assistance and functioning of peacekeeping best resolved?
  • When are NGO's better at humanitarian assistance and when are UN agencies?
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John R. Mathiason

© 2003, 2004, 2005 John R. Mathiason. All Rights Reserved.
Revised: October 23, 2009 .